Frequently Asked Questions
QWhat products does Sujeong High Tech manufacture?
Since our establishment in 1999, we directly design and manufacture industrial cutting and processing machines such as acrylic cutting machines (including foamex and composite panels), acrylic mirror surface machines, wood plywood cutting machines, NC cutting machines, PC roll (lexan) cutting machines, aluminum cutting machines and cutting machines, beveling machines (routers), laminating machines, deburring machines, laser engraving machines and CNC routers, wide shredders, and dust collectors.
QWhat materials can you process?
It can process a wide range of plastic and sheet materials such as foamex, acrylic, composite panel, PC (polycarbonate), PE, PP, MC, and Bakelite, as well as wood sheets such as plywood, MDF, coated materials, and laminated wood, and even aluminum sheets and profiles. We will advise you on the model appropriate for the material and thickness.
QWhat kind of equipment is an acrylic mirror surface?
This is equipment that cuts materials such as acrylic, PC, PE, PP, and MC and finishes the cut surface smoothly with a glossy effect without fire. A uniform mirror finish can be achieved while reducing the safety and quality burden of flame processing.
QIn addition to the standard model, is custom production possible?
Yes, it is possible. We will adjust specifications or custom manufacture to suit field conditions such as work material, processing dimensions, and level of automation. Please let us know your required specifications and we will suggest an appropriate configuration.
QHow do I get a quote and purchase consultation?
Please contact us by phone at 032-670-8147 or 010-5470-0172, or leave your processing material, dimensions, quantity, etc. on the [Product Inquiry] bulletin board of our website and we will provide you with a quote after consultation. Email: soojht@naver.com.
QHow does installation and delivery proceed?
Delivery time varies depending on model/specifications and production schedule at the time of order. After equipment is shipped, we provide on-site installation and basic usage guidance, and specific schedules are discussed at the time of contract and consultation.
QWhat happens to A/S (after-sales service) after purchase?
As an in-house developer and manufacturer, we directly support maintenance and after-sales service after purchase. If you need inspection or repair, please let us know the model and symptoms by phone or through the [Product Inquiry] bulletin board, and we will provide prompt guidance.
QDo you also supply parts and consumables?
We supply key parts and consumables for our manufacturing equipment. Please let us know the model (model name) you have and the parts you need. We will check and guide you accordingly.
QCan I buy and sell used equipment?
You can check information on used equipment we have on the [Used Equipment] bulletin board on our website. For inquiries regarding the purchase or sale of used goods, please contact us by phone or through the [Product Inquiry] bulletin board.
QWhere can I get product catalogs or materials?
You can receive product catalogs and materials from the website [Catalog Download] bulletin board. If you need additional information, please request it through the [Product Inquiry] bulletin board.
QCan equipment be introduced through policy funds and support projects?
We provide consultation on equipment introduction using government and local government support projects such as smart manufacturing for small businesses, industrial accident prevention facility loans, and safety companion support. There may be additional points depending on the annual budget and application schedule, so please discuss your introduction plan in advance. (Inquiries: 032-670-8147)
QDo you have any certifications?
We hold KCS (major cutting machines, acrylic mirroring machines, shredders, etc.) and INNO-BIZ certification as a technologically innovative small and medium-sized business, and we consistently participate in industrial exhibitions such as KOSIGN.
QCan I see the equipment in person and get a demo?
Equipment consultation and demonstration are available on the 6th floor of Building D, Bucheon Daewoo Techno Park, 261, Jeophap-ro, Wonmi-gu, Bucheon-si, Gyeonggi-do. If you make a reservation by phone before your visit, we will guide you smoothly.
QIs it possible to purchase/inquire from overseas?
The website supports 10 languages in addition to Korean, including English, Japanese, Chinese, Vietnamese, Thai, Russian, French, German, and Spanish, and overseas inquiries and export consultations are also available. [Product Inquiry] Please contact us via the bulletin board or email (soojht@naver.com).
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